The SmallBizChat with Melinda Emerson

A series focused on small business advice and strategies, by Melinda Emerson, known as "SmallBizLady", discussing various aspects of entrepreneurship and small business management. Get insights from experts about topics relevant to small business owners.

Turn Around Your Business with Ted Santos

E226 • Nov 1, 2023 • 19 mins

In this episode, Melinda Emerson is joined by Ted Santos, a business turnaround expert. They discuss key strategies for business transformation, traits of effective turnaround leaders, and a case study on Chrysler. They also cover challenges in business transformation, strategies for sales organizations, and the importance of coaching in task delegation. Ted shares his best business advice.

Key Points

Most mergers and acquisitions fail because they don't realize the intended value due to human integration challenges, such as turf wars among employees from different companies.
Disruptive leadership involves intentionally creating problems or chaos within an organization to drive innovation and develop new competencies, as exemplified by Steve Jobs with the creation of the iPod.
A successful turnaround leader must foster a high-performing culture, not be afraid of causing disruption, and create an environment where employees can perform at high levels and learn from failures.

Mr. Ted Santos is skilled at reinventing companies. And over the past 25 years, he’s reinvented himself several times. He has experience as a sales trainer, executive manager, entrepreneur, and executive coach. He’s currently chairman and CEO of Turnaround Investment Partners in New York City, which provides high-value consulting services to midsize and large companies. Mr. Santos coined the term Disruptive Leadership Model, designed to empower companies to innovate and penetrate untapped markets. He uses his proprietary methodology to work with CEOs committed to driving innovation at the enterprise level. For more information, head over to turnaroundip.com.

Connect with Ted Santos:

Website: https://www.turnaroundip.com/

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Speakers

Ted Santos

Guest • 71%

Melinda Emerson

Host • 23%

Chapters

0:00	Introduction and background of Ted Santos, business turnaround expert
4:07	Key strategies and models for business transformation
6:54	Traits of a successful turnaround leader and overcoming mental barriers
10:03	Case study discussion: Chrysler's business transformation
11:35	Challenges in business transformation and post-acquisition integration
15:01	Strategies for sales organizations to penetrate untapped markets
16:17	Importance of coaching in task delegation
16:40	Ted Santos's best business advice
17:33	Preview of the next small business expert
18:00	Sponsor: Small Business Lady University's Startup Bootcamp
18:19	Closing remarks and preview of the next episode

Transcript

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